Shipping policy

Shipping Policy

Thank you for choosing On The Go Holidayss for your travel and tourism needs. Please review our shipping policy to understand how we handle the delivery of travel-related documents and materials.

1. Digital Deliveries

  • All booking confirmations, tickets, itineraries, and other travel-related documents are sent via email.

  • Customers should ensure they provide a valid email address during the booking process.

  • If you do not receive your digital documents within 24 hours of booking, please check your spam/junk folder or contact our support team.

2. Physical Deliveries (If applicable)

  • Some travel materials, such as brochures, welcome kits, or physical tickets, may be shipped via courier.

  • Shipping is available within all location PAN India

  • Estimated delivery time:6-7 business days.

  • Shipping costs may vary based on location and will be disclosed at checkout.

  • We are not responsible for delays due to incorrect address information or courier service disruptions.

For any shipping-related inquiries, please reach out to our customer service team at onthegoholidayss@gmail.com

Thank you for choosing On The Go Holidayss . We look forward to serving you!